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AnswerWorks, Inc. is a management consulting and research firm specializing in the planning and application of Information Technology (IT) to the communication needs of corporations and institutions. Our focus is the convergence of telecommunications systems and computer networks with emphasis on:

* Intelligent Communications,
* Advanced Intelligent Networks,
* Computer Telephony Integration,
* Computer Mediated Communications,
* Multimedia Communications, and the
* Internet/Intranet.




Corporate Focus

Our focus is the convergence of telecommunications systems and computer networks with emphasis on:
* Intelligent Communications,
* Advanced Intelligent Networks,
* Computer Telephony Integration,
* Computer Mediated Communications,
* Multimedia Communications, and the
* Internet/Intranet.
The content of our consulting is timely and relevant information and
services on the latest available trends, technologies, products and services in industry. The strength of our organization is the combination of experience, consulting skills, interdisciplinary expertise, and results orientation. The end product of our consulting is knowledge, foresight, judgment and integrity.
Our consulting is focused towards executive level management, providing them with information and processes which enables them to:
* Develop and implement effective IT tactical and strategic plans (both corporate and technical),
* Design, specify, and deploy telecommunication networks (voice, data and video),
* Obtain an understanding of the future of IT and how it impacts their
organization,
* Use this information to increase market share for their products and services,
* Gain competitive advantage in their specific markets,
* Generate information technology strategies which result in revenue and profit enhancement, and
* Develop an understanding of the current state of products and services in IT so they can effectively leverage these capabilities to enhance the productivity and working environments of their employees and organization.

Areas of Expertise
Our breadth of knowledge and experience enables us to thoroughly understand process relationships between technology, product, and market cycles, then apply these processes to the client's specific needs, whether in a tactical or strategic situation.
Marketing and Products
In the areas of marketing and product development, our expertise includes:
* Corporate and Institutional IT planning and analysis,
* Marketing (both domestic and international),
* Market research and analysis,
* Distribution channel development,
* Technology bench marking,
* Product positioning,
* International ventures and strategic alliances, and
* On-demand, short-fuse market intelligence/competitive analysis.



Technical Competence

Our technical areas of expertise include

* Telecommunications and switching systems,
* Computer systems and networks,
* Computer telephony integration,
* Advanced intelligent networks,
* Internet/Intranet specification, design and deployment strategies,
* Technology assessment,
* Systems architecture, and
* Software systems.






How we work

We work with clients on either a project or retainer basis. Prior to
carrying out a project, we prepare a proposal detailing the objectives, methodology, duration, expected outcomes, and anticipated costs of the assignment. We work on a retainer basis in those situations where the client requests ongoing assistance over an extended period of time.


We assist clients by reviewing their objectives and strategic directions, assessing critical success factors, evaluating current telecommunications systems and computer networking environments, and then recommending specific IT solutions which deliver tangible bottom-line benefits.


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540-951-9700